Enterprise System Integration

InvenTrack seamlessly integrates with enterprise systems like IBM Maximo, SAP ERP, and ServiceNow through a powerful plugin architecture. Synchronize work orders, assets, inventory, and materials data in real-time for a unified operational view.

IBM Maximo Integration

Key Features:

  • • Bi-directional work order synchronization
  • • Asset lifecycle management integration
  • • Real-time inventory updates
  • • Automatic location tracking sync
  • • Work completion status updates
  • • Custom field mapping support

Configuration Steps:

  1. 1. Access Plugin Settings: Navigate to Settings → Plugins → Maximo Integration
  2. 2. Enter Credentials:
    • • API Base URL (e.g., https://maximo.company.com/api)
    • • Username & Password or API Key
    • • Organization ID (Maximo org code)
  3. 3. Configure Field Mappings: Map InvenTrack fields to Maximo object attributes
  4. 4. Set Sync Schedules: Configure automatic sync intervals (real-time, hourly, daily)
  5. 5. Enable Webhooks: Set up webhook endpoints for instant updates
  6. 6. Test Connection: Validate connectivity and permissions

SAP ERP Integration

Key Features:

  • • Material master synchronization
  • • Goods movement posting (receipts/issues)
  • • Inventory level tracking
  • • Purchase order integration
  • • Batch & serial number management
  • • Multi-plant/storage location support

Configuration Steps:

  1. 1. Access Plugin Settings: Navigate to Settings → Plugins → SAP Integration
  2. 2. Enter SAP Connection:
    • • SAP Host (e.g., sap.company.com)
    • • Client Number (e.g., 100)
    • • Username & Password or OAuth2
    • • API Type: OData V2/V4, REST, BAPI, RFC
  3. 3. Configure SAP Module: Select MM, WM, PM, or other module
  4. 4. Set Plant/Storage: Configure plant code and storage locations
  5. 5. Map Fields: Map InvenTrack fields to SAP material attributes
  6. 6. Test Connection: Validate SAP Gateway connectivity

ServiceNow ITSM Integration

Key Features:

  • • Incident and request ticket sync
  • • Asset configuration item (CI) updates
  • • Change request tracking
  • • Problem management integration
  • • Knowledge base synchronization
  • • Service catalog integration

Configuration Steps:

  1. 1. Access Plugin Settings: Navigate to Settings → Plugins → ServiceNow Integration
  2. 2. Enter Instance Details:
    • • Instance URL (e.g., https://company.service-now.com)
    • • OAuth Client ID & Client Secret
    • • Or Username & Password
  3. 3. Configure Table Mappings: Map CMDB tables and CI relationships
  4. 4. Set Update Triggers: Define when to create/update ServiceNow records
  5. 5. Configure Notifications: Set up alert routing and assignment rules
  6. 6. Test Integration: Validate API access and data flow

SAP ERP Integration in Detail

Supported SAP Modules

  • MM - Materials Management
  • WM - Warehouse Management
  • PM - Plant Maintenance
  • IM - Investment Management
  • PS - Project System
  • FI - Financial Accounting
  • CO - Controlling

API Integration Methods

  • OData V2 - Recommended for S/4HANA
  • OData V4 - Latest OData standard
  • REST API - Modern SAP REST APIs
  • BAPI/RFC - Classic SAP integration
  • IDoc - Real-time data exchange

Materials Management

  • • Create/update material master
  • • Material type mapping (FERT, ROH, HALB)
  • • Unit of measure conversion
  • • Manufacturer & model sync
  • • Custom material attributes

Goods Movements

  • • Goods receipts (movement type 101)
  • • Goods issues (movement type 261)
  • • Stock transfers (movement type 311)
  • • Automatic posting from documents
  • • Real-time inventory updates

Advanced Features

  • • Batch number tracking
  • • Serial number management
  • • Expiry date monitoring
  • • Multi-plant operations
  • • Storage location mapping

SAP Cloud & On-Premise: This integration supports both SAP S/4HANA Cloud (via OData) and on-premise SAP ECC/S/4HANA (via BAPI/RFC). OAuth2 authentication is available for SAP BTP deployments.

Plugin Management Features

Monitoring & Logging

  • • Real-time sync status dashboard
  • • Transaction logs and audit trails
  • • Error tracking and alerts
  • • Performance metrics
  • • Webhook event history

Data Synchronization

  • • Bi-directional sync options
  • • Conflict resolution rules
  • • Selective field mapping
  • • Batch processing support
  • • Delta sync optimization

Security & Access

  • • Encrypted credential storage
  • • OAuth 2.0 support
  • • API key management
  • • IP whitelisting
  • • Role-based permissions

Getting Started: To configure plugins, navigate to Settings → Plugins from the main menu. Each plugin has dedicated configuration pages with guided setup wizards. View transaction logs and sync status from the plugin's Log button to monitor integration health and troubleshoot issues.